Welcome to the Halcyon Medical Centre
The Halcyon doctors' surgery in Birmingham provides the highest quality healthcare to patients in the area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
Patient Online Access
Or follow this link to see a short overview of our Rating
See the appointments page for full details on the surgery opening times and the consultation hours.
Less Abled Access
Our premises are compliant with Disability Discrimination Act regulations and as such have suitable access for disabled patients.
NCP Car Park, Albert Street, Bull Ring main car park exiting from East Wing.
Named Allocated GP
As of 1st April 2016 all Patients registered at this practice are allocated a Named GP. If you would like to know the name of your accountable GP please ask a member of our reception team who will be able to advise you.
Having a named GP does not mean that you can only see a specific Doctor as all Doctors at this practice are responsible for your care.
If for an appointment you are requesting to see a certain Doctor please bear in mind you may need to wait for the next available appointment, if it is something you feel cannot wait then we urge you to see the next available Doctor.
Halcyon Medical will have present in the practice clinical and non-clinical personnel (medical students, student nurses, doctors, paramedics, work experience students) who we refer to as 'observers'.
As part of their professional development and learning, they need to witness clinical consultations. Our observers are completing an important phase of their training and your support will help them achieve their learning objectives.
You will be told if your clinician has an observer present and asked if you are happy for them to remain during the consultation.
Don't worry; if you are not happy, they will leave before your clinician begins the consultation as we want you to feel as comfortable as possible during the consultation.
WHAT CAN I CHOOSE?
If your GP needs to refer you for a physical or mental health condition, in most cases you have a legal right to choose which hospital or service you go to. This includes NHS and many private hospitals that provide services to the NHS. You may also choose your clinical team led by a consultant or named healthcare professional.
GP surgeries tend to refer to local hospitals and services, however if you want to be referred somewhere else in the country or if you want your doctor to see if there is another hospital that can see you more quickly, ask your GP. If your GP thinks there is a clinical reason why you shouldn’t go somewhere else, they will tell you.
You can choose a hospital or service based on whatever matters most to you – this could include waiting times, quality of service, your previous experience, the opinions of other patients, the location or your GP’s recommendation.
If you want to find out more you can visit
Patient Information Leaflet
(Site updated 16/01/2019)