Noticeboard

Tuesday 23rd January 2024

Please be aware that the surgery will be closed between 12.00 and 15.00 on Tuesday 23rd January for Staff training. all calls during this time will be forwarded to BADGER (Birmingham and District General Practitioner Emergency Rooms). For all non-urgent enquiries please call before 12.00 or after 15.00.

THE SURGERY REMAINS OPEN MONDAY - FRIDAY 08.00 - 18.30, FOR BOOKED TELEPHONE/VIDEO CONSULTATIONS/FACE-TO-FACE CONSULTATIONS. THERE ARE SOME LIMITED APPOINTMENTS (TELEPHONE/VIDEO CONSULTATIONS ) AVAILABLE BETWEEN 18.30 - 20.00 WHICH NEED TO BE BOOKED BY THE SURGERY.

Alternative services:

Improved Access Scheme Urban Health Primary Care Network is launching the IAS (Improved Access Scheme) to extend the hours available to patients to be seen by a GP for its member practices. As Halcyon Medical is a member of Urban Health, patients will be able to book to see a GP for the following extended hours: Monday to Friday: 18:30 – 20:00 (6:30pm till 8pm) Saturday: 09:00 – 13:00 (9am till 1pm) Your local Hub is Broadway Health Centre Group Practice, Cope Street, Ladywood, Birmingham, B18 7BA.  To book please call the Surgery, Tel. No. 0121 203 9999.

NHS 111:  Call 111 for confidential healthcare advice 24 hours a day. 

Urgent Care Centre:  The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0121 389 1100.

Accident & Emergency Departments:  HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS.  The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801. 

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Where to go for other local services:

Birmingham NHS Walk-in Centre, lower ground floor, Boots the Chemist, 67-69 High Street, Birmingham, B4 7TA, tel. 0121 255 4500.

NHS 111:  Call 111 for confidential healthcare advice 24 hours a day. 

Urgent Care Centre:  The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0345 245 0769.

Accident & Emergency Departments:  HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS.  The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801.

Latest GP data shows increase in appointments

Thousands more GP appointments are available in the Black Country and West Birmingham today than before the pandemic, new data has revealed.

 The latest figures for GP access show that 570,191 appointments were booked during August 2021, up from 547,384 in August 2019. Of these, 57% were carried out face-to-face and 49% took place on the same day they were requested (up from 41% in 2019).

 The additional appointments are the result of an increase in digital consultations, which is part of the NHS’s long-term strategy for primary care but was accelerated during the pandemic so GPs and their clinical teams could continue to see patients safely.

 The new statistics have also revealed that DNAs – where a patient fails to attend an appointment but does not cancel so it can be rebooked by the practice – are down, from 7% of all appointments in 2019 to 5% today.

However, this means there are still more than 25,000 GP appointments being missed in the Black Country and West Birmingham each month, so people are being urged to contact their practice if they cannot attend, and the slot can then be offered to someone else who needs it.

 While digital and telephone consultations now make up more than 40% of patient contacts, GPs will always examine a patient in person if medically necessary, while face-to-face appointments are still available for anyone unable to use technology. All patients have the right to request a face-toface appointment, although this may not be the fastest way to be seen as priority must be given to the most vulnerable.

Overseas Visitors - a guide to the National Health Service (NHS)

Overseas Visitors - A guide to The National Health Service (NHS)


The National Health Service (NHS) might seem very complicated if you have not used the system before. The NHS is a public funded system which provides health care for residents in the United Kingdom (UK).


1. Who is entitled to free health care treatment from the NHS?


You are entitled to free necessary treatment from the NHS if you are either:



    • a full time student from any country on a course for more than 6 months

    • studying on a course of any duration which is substantially funded by the UK Government

    • from a country which is part of the European Union (EU) *

    • from a country which is not from the European Union (EU) that has a bilateral agreement

    • the husband or wife of any of the above and living here whilst your wife or husband is a student

    • a dependent of any of the above:  A dependent is any child under 16 or under 19 if in full time education


More information and a list of countries with bilateral arrangements can be found at the Department of Health website.


* If you are a student from another country in the European Union, here for less than 6 months, you will require a European Health Insurance Card (EHIC) which must be obtained from your home country.


2. Will I need health care insurance?


If you are not covered by any of the above it is advisable to ensure you have adequate health care insurance as payment will be necessary if you receive any health care in this country.


The following services are free of charge for everyone:



    • Emergency treatment in any Accident and Emergency department.

    • Emergency treatment in any NHS Walk-in Centre providing Accident and Emergency type services.

    • Treatment  for certain infectious diseases.

    • Compulsory psychiatric treatment.

    • Family planning services (sexual health).


3. How do I register for health care?


To  access health care you will need to register with a General Practitioner (G.P.) doctor. Most G.P.s work in a health centre. G.P.s are general doctors who have specialised in family health.  He or she is therefore qualified to see anyone from small babies to the elderly. 


Information about other health centres can be found at http://www.nhs.uk/servicedirectories/pages/servicesearch.aspx


Once you have registered with a G.P. / health centre you will be sent an NHS card.  This is proof that you are registered for NHS treatment.  If you have not received the card within two months of registering, contact the health centre who will advise what you should do.  The card will be sent to the address you provided so it is essential that you notify the health centre if your address changes.  When you receive the card, keep it safe and take it with you if you visit the health centre, dentist or hospital.


4. Will I have to pay to register?



    • Registration is free

    • You can only be registered with one G.P. / Health Centre at any time.


If you are exempt from NHS Charges and require hospital care you will need to provide your passport, visa, NHS card and proof of attendance at university.


5. Health care for family or friends visiting from abroad.


Family or friends visiting from abroad should take adequate health care insurance if they are not eligible for a European Health Insurance Card. Halcyon Medical will usually register and see visitors as temporary residents if they require urgent necessary care.


6. What if I have a diagnosed condition or awaiting diagnosis? 


If you have a pre existing condition, are already under the care of a ‘specialised’ team either receiving treatment or waiting for an appointment, it is still advisable to register with a GP.  On arrival, once registered, make an appointment to discuss with one of the G.P.’s who will then be in a better position to help while you are here in Birmingham and to communicate with the relevant doctors.


If you require more specialised or hospital services you will need to be referred by a G.P.

Please click the following links for 'How the NHS works infographics' for Migrants.

ENGLISH

UKRAINIAN

RUSSIAN



 
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