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Noticeboard

Sunday 22nd October 2017

Please note that the Health Centre will be open from 11.30 - 13.30 Sunday 22nd October.  There will be no Nurse or healthcare assistant appointments available at this time. We Apologise for any inconvenience this may cause. 

Improved Access Scheme

ICoF (Intelligent Commissioning Federation) is launching the IAS (Improved Access Scheme) to extend the hours available to patients to be seen by a GP for its member practices.  As Halcyon Medical is a member of ICoF, patients will be able to book to see a GP for the following extended hours:

Monday to Friday:  18:30 – 20:00 (6:30pm till 8pm)

Saturday:  09:00 – 13:00 (9am till 1pm)

Sunday:  10:00 – 13:00 (10am till 1pm)

Your local ICoF Hub's are:

Aston Pride Community Health Centre, 74 Victoria Road, Aston, Birmingham, B6 5HA.

Broadway Health Centre Group Practice, Cope Street, Ladywood, Birmingham, B18 7BA

Church Road Surgery, 28 Church Road, Aston Birmingham, B6 5UP

Newport Medical Centre, 1 Newport Road, Balsall Heath, Birmingham, B12 8QE

To book an appointment with the Improved Access Scheme, please call the Surgery number 0121 411 0363 where you will be either put through to your Practice Hub or given details of how to contact the local Hub of your choice.

Flu Clinics

Flu Vaccines are due to arrive at the Practice on Friday 22nd September. We will be sending an invite to all eligible patients to have this administered at the surgery. To book an appointment in one of our Flu Clinics please book via. Online Access or call the Surgery on 0121 411 0363.

When the practice is closed:

If you need urgent help or advice there is always a doctor on-call. Telephone the Surgery number  0121 411 0363 and follow the instructions.  If there is a problem with the Surgery number when the practice is closed please call Badger, our Out of Hours Provider, direct on 0300 555 9999.

Alternative services:

Birmingham NHS Walk-in Centre, lower ground floor, Boots the Chemist, 67-69 High Street, Birmingham, B4 7TA, tel. 0121 255 4500.

NHS 111:  Call 111 for confidential healthcare advice 24 hours a day. 

Urgent Care Centre:  The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0121 389 1100.

Accident & Emergency Departments:  HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS.  The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801. 

When the practice is closed:

If you need urgent help or advice there is always a doctor on-call. Telephone the Surgery number  0121 411 0363 and follow the instructions.  If there is a problem with the Surgery number when the practice is closed please call Badger, our Out of Hours Provider, direct on 0300 555 9999.

On-line Patient Access

When registering you may also want to set up a Patient Access account. Reception will print a form containing your registration details and instructions on how to set up your account.

Patient Access will allow you to:

  • Book appointments on-line.
  • View and request medication.
  • View test results and letters.
  • View summary or subset of your full medical record.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

When the practice is closed:

If you need urgent help or advice there is always a doctor on-call. Telephone the Surgery number  0121 411 0363 and follow the instructions.  If there is a problem with the Surgery number when the practice is closed please call Badger, our Out of Hours Provider, direct on 0300 555 9999

Where to go for other local services:

Birmingham NHS Walk-in Centre, lower ground floor, Boots the Chemist, 67-69 High Street, Birmingham, B4 7TA, tel. 0121 255 4500.

NHS 111:  Call 111 for confidential healthcare advice 24 hours a day. 

Urgent Care Centre:  The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0345 245 0769.

Accident & Emergency Departments:  HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS.  The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801.

Access to Records

DATA PROTECTION & ACCESS TO HEALTH RECORDS ACTS 

We fully abide by the rules laid down in these acts and only those persons who have right to see your records will be able to see them.

This practice adheres to all standards of confidentiality. All health professionals, administrative and ancillary staff- including receptionists, secretaries, practice manager, cleaners and maintenance staff who are bound by contracts of employment to maintain confidentiality. They must not reveal, to anybody outside the practice, personal information they learn in the course of their work, or due to their presence in the surgery, without the patient’s consent. Nor will they discuss with colleagues any aspect of a patient’s attendance at the surgery in a way that might allow identification of the patient unless to do so is necessary for the patient’s care.

Who has access to patient information

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can provide the best possible care. We have a fully computerised medical record system which means information about your healthcare is held on a secure server. You have the right to know what information we hold about you. Please ask the receptionist if you wish to see or obtain a copy of your record. If you are referred to a hospital specialist you are also welcome to request a copy of the referral letter. 

Online access to your medical records.

You can also now view a summary of your medical records using our clinical provider's website. You will need to register for this in person at the surgery with proof of ID, preferably a photo ID eg Passport / Driving license etc.

Please follow the link:  https://patient.emisaccess.co.uk/Account/Login 

Online ordering of your repeat prescriptions.

Once you have registered for online access as above, you can also order your repeat prescriptions using our clinical provider's website.

Please follow the link:  https://patient.emisaccess.co.uk/Account/Login 

Online appointment booking.

Once you have registered for online access as above, you can also make appointments using our clinical provider's website.

Please follow the link:  https://patient.emisaccess.co.uk/Account/Login 

 

 


Last modified: 10/13/14


 
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