Halcyon Medical Patient Participation Group
We aim to meet every 3 months, the next meeting of the Patient Participation Group is scheduled to take place in April 2018 (date and time to be confirmed).
If you think you can give some time to help and support this group please contact Angela Hegan, Practice Business Manager, telephone 0121 411 0363 or email firstname.lastname@example.org .
Minutes of Patient Participation Group Meeting 24th May 2017
Minutes of Patient Participation Group Meeting 25th January 2017Minutes of Patient Participation Group Meeting 26th October 2016Minutes of Patient Participation Group Meeting 25th May 2016Minutes of Patient Participation Group Meeting 4th Feb 2016
Minutes of Patient Participation Group Meeting 5th Nov 2015
Patient Participation Group
Halcyon Medical is always seeking feedback on our Practice and one way this can be achieved is through patient participation groups (PPG).
The PPG meets at regular intervals to decide on ways of making a positive contribution to the services and facilities offered at this Practice to further enhance the services it provides.
WHAT IS A PATIENT PARTICIPATION GROUP?
A PPG is a selection of patients and Practice staff who meet at regular intervals to decide ways of making a positive contribution to the services and facilities offered by the Practice to its patients.
THE PURPOSE OF PATIENT PARTICIPATION GROUPS
- To give Practice staff and patients the opportunity to discuss topics of mutual interest in their Practice.
- To provide the means for patients to make positive suggestions about the Practice and their own healthcare.
- To encourage health education activities within the Practice.
- To act as a representative group that can be called upon to influence the local provision of health and social care.
- To involve patients from the wider population.
The PPG is NOT for discussing personal medical issues, nor is it the Practice’s complaint system. The Practice operates a robust complaints procedure and details of this can be obtained from Reception or by visiting our website www.halcyonmedical.co.uk.
To be valuable, the PPG must have the confidence to challenge the Practice in line with any issues brought forward. It is self-organising and patient led.
POSITIVE OUTCOMES OF PPGS
The benefits of an effective PPG are felt by the patients, the Practice and the wider community in which it operates.
WHO CAN JOIN?
All registered patients are welcome to join the PPG. It is your opportunity to influence and achieve real change through working with others to ensure what we provide is what you want and need.
HELP US TO BETTER OUR SERVICES
Join in our Patient Participation Group and have your say on how we can improve our services.
If you do not wish to join in our PPG meetings you can still have your say by completing a Friends and Family Test.
Virtual Patient Participation Group
If you prefer not to attend structured meetings but want to have your say why not log on to our Virtual Patient Participation Group (vPPG)
If you think you can give some time to help and support this group please contact Angela Hegan, Practice Business Manager, telephone 0121 411 0363 or email email@example.com.
Patient Participation Event Wednesday 21st February 2018
The Practice held its first open forum event on Wednesday 21st February 2018. Hosted by Dr Nye, this event was well attended and the feedback provided will prove invaluable to the Practice. The event was deemed a success and the Practice will host more open forum events, with the next event expected to take place in the Summer of 2018. A summary of the event is attached.Summary of Patient Participation Event Wednesday 21st February 2018