Halcyon Medical

Important Update: Surgery Lift Now Fully Operational

We are pleased to inform our patients that the surgery lift is now fully up and running. Thank you for your patience and understanding while the repairs were carried out.

If you require any further assistance when visiting the surgery, please do not hesitate to speak to a member of our team.

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We’re Trialling a New Online Triage System – Designed to Help You Get the Right Care, Quicker

We’re always looking for ways to improve how we support our patients – and we know from your feedback that getting through to the surgery at 8am can be frustrating, especially when appointments get booked up quickly.

That’s why we’re trialling a new online triage system, designed to make it easier for you to get in touch with us and to make sure you get the right care, advice, or direction the first time.

Whether you need an appointment, a prescription, or advice, this new system will guide you through a few simple questions and help us respond in the most appropriate and efficient way – without the need to call at 8am and wait in a queue.

This is all about making life easier for our patients and helping you get the help you need, quicker.

We’ll be sharing more information soon on how to use the system – watch this space!