Halcyon Medical

Compassionate care in the heart of the city

Important Notice: Junior Doctors’ Strike – Patient Impact

Please be advised that junior doctors will be taking industrial action from on Friday 25th July to Tuesday 29th July, which may affect services at our practice.

We are working hard to minimise disruption, but some appointments may be delayed or rescheduled during this period. Our priority remains patient safety and ensuring urgent care is still available.

We kindly ask for your understanding and patience during this time.

If you feel your condition is urgent or worsening, please contact us as usual. For non-urgent issues, you may consider using NHS 111 or visiting your local pharmacy.

Thank you for your cooperation.

Doctor holding a mobile

Raise a request online via v-Consult for medical advice and guidance. V-consult is open for appointments and clinical help 8am to 1pm Mon to Fri

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PRESCRIPTIONS

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PATIENT PARTICIPATION GROUP

Our PPG helps improve services and patient experience. If you’d like to attend the next meeting, watch this space for the date.


Have a topic you’d like us to discuss? Please contact the surgery.

NEW PATIENT QUESTIONNAIRE FORM

 

CQC is the independant regulator of health & adult social care in England.

NEWS

NEWS, EVENTS & UPDATES

We’re Trialling a New Online Triage System – Designed to Help You Get the Right Care, Quicker

We’re always looking for ways to improve how we support our patients – and we know from your feedback that getting through to the surgery at 8am can be frustrating, especially when appointments get booked up quickly.

That’s why we’re trialling a new online triage system, designed to make it easier for you to get in touch with us and to make sure you get the right care, advice, or direction the first time.

Whether you need an appointment, a prescription, or advice, this new system will guide you through a few simple questions and help us respond in the most appropriate and efficient way – without the need to call at 8am and wait in a queue.

This is all about making life easier for our patients and helping you get the help you need, quicker.

We’ll be sharing more information soon on how to use the system – watch this space!

Latest News

Page last reviewed: 24 July 2025
Page created: 19 June 2024