This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

 

Saturday 13th July & Sunday 14th July 2019

Please note the following opening hours for Saturday 13th and Sunday 14th July 2019:

  • Saturday 13th July - Surgery open 12.00 - 14.00.  Please note there will be no Nurse or HCA appointments available during this time.

  • Sunday 14th July - Surgery open between 11.00 - 14.00.  

WE APOLOGISE FOR ANY INCONVIENCE THIS MAY CAUSE.

What to do when we are closed

IF YOU ARE A REGISTERED PATIENT AND REQUIRE MEDICAL ASSISTANCE WHEN THE HEALTH CENTRE IS CLOSED PLEASE TELEPHONE 0121 203 9999 & CHOOSE OPTION 2 & YOU  WILL BE TRANSFERRED TO OUR OUT OF HOURS PROVIDER.

HALCYON MEDICAL RELOCATION APRIL 2019

The Practice has now moved to our new premises located at Unit 8, 24 Martineau Place, Birmingham City Centre, B2 4UH.

FROM MONDAY 29TH APRIL OUR NEW TELEPHONE NUMBER WILL BE 0121 203 9999.

What to do when we are closed

IF YOU ARE A REGISTERED PATIENT AND REQUIRE MEDICAL ASSISTANCE WHEN THE HEALTH CENTRE IS CLOSED PLEASE TELEPHONE 0121 203 9999 & YOU WILL BE TRANSFERRED TO THE OUT OF HOURS SERVICE.

Alternative services:

Improved Access Scheme Urban Health Primary Care Network is launching the IAS (Improved Access Scheme) to extend the hours available to patients to be seen by a GP for its member practices. As Halcyon Medical is a member of Urban Health, patients will be able to book to see a GP for the following extended hours: Monday to Friday: 18:30 – 20:00 (6:30pm till 8pm) Saturday: 09:00 – 13:00 (9am till 1pm) Sunday: 09.00 – 12:00 (9am till 12pm) Your local Hub is Broadway Health Centre Group Practice, Cope Street, Ladywood, Birmingham, B18 7BA.  To book an appointment with the Improved Access Scheme, please call the Surgery number 0121 411 0363 where you will be either put through to your Practice Hub or given details of how to contact Broadway Health Centre.

Birmingham NHS Walk-in Centre, lower ground floor, Boots the Chemist, 67-69 High Street, Birmingham, B4 7TA, tel. 0121 255 4500.

NHS 111:  Call 111 for confidential healthcare advice 24 hours a day. 

Urgent Care Centre:  The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0121 389 1100.

Accident & Emergency Departments:  HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS.  The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801. 

On-line Patient Access

When registering you may also want to set up a Patient Access account. Reception will print a form containing your registration details and instructions on how to set up your account.

Patient Access will allow you to:

  • Book appointments on-line.
  • View and request medication.
  • View test results and letters.
  • View summary or subset of your full medical record.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Where to go for other local services:

Birmingham NHS Walk-in Centre, lower ground floor, Boots the Chemist, 67-69 High Street, Birmingham, B4 7TA, tel. 0121 255 4500.

NHS 111:  Call 111 for confidential healthcare advice 24 hours a day. 

Urgent Care Centre:  The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0345 245 0769.

Accident & Emergency Departments:  HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS.  The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801.

New arrangements introduced from January 2015 give people greater choice when choosing a GP Practice. Patients may approach any GP Practice, even if they live outside the Practice area, to see if they will be accepted on to the patient list.

GP practices have always had the ability to accept patients who live outside their practice area. Regardless of distance from the Practice, the Practice would still provide a home visit if clinically necessary.

The new arrangements mean GP Practices now have the option to register patients who live outside the practice area but without any obligation to provide home visits.

Out of area registration (with or without home visits) is voluntary for GP Practices meaning patients may be refused because they live out of area.

Because of the greater distance to your home, the Practice is under no obligation to offer you a home visit. If you are not well enough to come to the Practice yourself then other arrangements will be made.

If your application is considered the Practice will only register you without home visits if it is clinically appropriate and practical in your individual case. To do this we may:

  • Ask you or the practice you are currently registered with questions about your health to help decide whether to register you in this way
  • Ask you questions about why it is practical for you to attend this practice (for example, how many days during the week you would normally be able to attend)

If accepted, you will attend the Practice and receive the full range of services provided as normal at the surgery. However you must be aware that registering with a Practice further away from home will affect decisions about access to domicilary community health services, such as District Nursing, Health Visiting and Community Midwifery. If you have an urgent care need and the surgery cannot help you at home we will ask you to call NHS 111 and they will put you in touch with a local service (this may be a face to face appointment with a local healthcare professional or a home visit where necessary).

We may decide that it is not in your best interests or practical for you to be registered in this way. In these circumstances we will advise you to seek to register (or remain registered) with a more local Practice.

If accepted, should your health needs change we may review your registration to see if it would be more appropriate for you to be registered with a GP Practice closer to your home.

The Practice will make a decision about your registration as soon as reasonably practical and inform you in writing of our decision to either offer or refuse your registration.

This new arrangement only applies to GP Practices and patients who live in England. For further information visit the NHS Choices website (www.nhs.uk)

Out of Area Registration Form

Patient Choice out of area registration patient information leaflet

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website