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Noticeboard

Thursday 29th June 2017

Please note the Surgery will be closed on Thursday 29th June for essential staff training.  The Surgery will re-open at 08.00 on Friday 30th June.  We apologise for any inconvenience this may cause.  

When the practice is closed:

If you need urgent help or advice there is always a doctor on-call. Telephone the Surgery number  0121 411 0363 and follow the instructions.  If there is a problem with the Surgery number when the practice is closed please call Badger, our Out of Hours Provider, direct on 0300 555 9999.

Alternative services:

Birmingham NHS Walk-in Centre, lower ground floor, Boots the Chemist, 67-69 High Street, Birmingham, B4 7TA, tel. 0121 255 4500.

NHS 111:  Call 111 for confidential healthcare advice 24 hours a day. 

Urgent Care Centre:  The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0121 389 1100.

Accident & Emergency Departments:  HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS.  The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801. 

Sunday 2nd July 2017

Please note the Surgery will be open between 11.30 - 13.30 on Sunday 2nd July.  There will be no Nurse or HCA appointments available during this time. We apologise for any inconvenience this may cause.  

When the practice is closed:

If you need urgent help or advice there is always a doctor on-call. Telephone the Surgery number  0121 411 0363 and follow the instructions.  If there is a problem with the Surgery number when the practice is closed please call Badger, our Out of Hours Provider, direct on 0300 555 9999.

On-line Patient Access

When registering you may also want to set up a Patient Access account. Reception will print a form containing your registration details and instructions on how to set up your account.

Patient Access will allow you to:

  • Book appointments on-line.
  • View and request medication.
  • View test results and letters.
  • View summary or subset of your full medical record.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

When the practice is closed:

If you need urgent help or advice there is always a doctor on-call. Telephone the Surgery number  0121 411 0363 and follow the instructions.  If there is a problem with the Surgery number when the practice is closed please call Badger, our Out of Hours Provider, direct on 0300 555 9999

Where to go for other local services:

Birmingham NHS Walk-in Centre, lower ground floor, Boots the Chemist, 67-69 High Street, Birmingham, B4 7TA, tel. 0121 255 4500.

NHS 111:  Call 111 for confidential healthcare advice 24 hours a day. 

Urgent Care Centre:  The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0345 245 0769.

Accident & Emergency Departments:  HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS.  The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801.

New arrangements introduced from January 2015 give people greater choice when choosing a GP Practice. Patients may approach any GP Practice, even if they live outside the Practice area, to see if they will be accepted on to the patient list.

GP practices have always had the ability to accept patients who live outside their practice area. Regardless of distance from the Practice, the Practice would still provide a home visit if clinically necessary.

The new arrangements mean GP Practices now have the option to register patients who live outside the practice area but without any obligation to provide home visits.

Out of area registration (with or without home visits) is voluntary for GP Practices meaning patients may be refused because they live out of area.

Because of the greater distance to your home, the Practice is under no obligation to offer you a home visit. If you are not well enough to come to the Practice yourself then other arrangements will be made.

If your application is considered the Practice will only register you without home visits if it is clinically appropriate and practical in your individual case. To do this we may:

  • Ask you or the practice you are currently registered with questions about your health to help decide whether to register you in this way
  • Ask you questions about why it is practical for you to attend this practice (for example, how many days during the week you would normally be able to attend)

If accepted, you will attend the Practice and receive the full range of services provided as normal at the surgery. However you must be aware that registering with a Practice further away from home will affect decisions about access to domicilary community health services, such as District Nursing, Health Visiting and Community Midwifery. If you have an urgent care need and the surgery cannot help you at home we will ask you to call NHS 111 and they will put you in touch with a local service (this may be a face to face appointment with a local healthcare professional or a home visit where necessary).

We may decide that it is not in your best interests or practical for you to be registered in this way. In these circumstances we will advise you to seek to register (or remain registered) with a more local Practice.

If accepted, should your health needs change we may review your registration to see if it would be more appropriate for you to be registered with a GP Practice closer to your home.

The Practice will make a decision about your registration as soon as reasonably practical and inform you in writing of our decision to either offer or refuse your registration.

This new arrangement only applies to GP Practices and patients who live in England. For further information visit the NHS Choices website (www.nhs.uk)

Out of Area Registration Form

Patient Choice out of area registration patient information leaflet

 

 
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