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Noticeboard

Saturday 16th December 2017

Please note that the Health Centre will be open between 12.00 - 14.00 on Saturday 16th December.  There will be no Nurse or Healthcare Assistant appointments available during this time.  We apologise for any inconvenience this may cause.

CHRISTMAS & NEW YEAR OPENING HOURS 

MONDAY 18th DECEMBER                    08.00 – 18.30

TUESDAY 19th DECEMBER                     08.00 – 18.30

WEDNESDAY 20th DECEMBER              08.00 – 18.30

THURSDAY 21st DECEMBER                  08.00 – 18.30

FRIDAY 22nd DECEMBER                        08.00 – 18.30

SATURDAY 23rd DECEMBER                  CLOSED

SUNDAY 24th DECEMBER                      CLOSED

MONDAY 25TH DECEMBER                   CLOSED

TUESDAY 26TH DECEMBER                   CLOSED

WEDNESDAY 27TH DECEMBER            08.00 – 18.30

THURSDAY 28th DECEMBER                 08.00 – 18.30

FRIDAY 29th DECEMBER                        08.00 – 18.30

SATURDAY 30th DECEMBER                  CLOSED

SUNDAY 31st DECEMBER                       CLOSED

MONDAY 1ST JANUARY 2018                CLOSED

TUESDAY 2ND JANUARY 2018               08.00 – 18.30 

WHAT TO DO WHEN THE SURGERY IS CLOSED:

IF YOU ARE A REGISTERED PATIENT AND REQUIRE MEDICAL ASSISTANCE WHEN THE HEALTH CENTRE IS CLOSED PLEASE TELEPHONE 0121 411 0363 & YOU WILL BE TRANSFERRED TO THE OUT OF HOURS SERVICE.

Flu Clinics

Flu Vaccines are due to arrive at the Practice on Friday 22nd September. We will be sending an invite to all eligible patients to have this administered at the surgery. To book an appointment in one of our Flu Clinics please book via. Online Access or call the Surgery on 0121 411 0363.

When the practice is closed:

If you need urgent help or advice there is always a doctor on-call. Telephone the Surgery number  0121 411 0363 and follow the instructions.  If there is a problem with the Surgery number when the practice is closed please call Badger, our Out of Hours Provider, direct on 0300 555 9999.

Alternative services:

Birmingham NHS Walk-in Centre, lower ground floor, Boots the Chemist, 67-69 High Street, Birmingham, B4 7TA, tel. 0121 255 4500.

NHS 111:  Call 111 for confidential healthcare advice 24 hours a day. 

Urgent Care Centre:  The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0121 389 1100.

Accident & Emergency Departments:  HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS.  The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801. 

When the practice is closed:

If you need urgent help or advice there is always a doctor on-call. Telephone the Surgery number  0121 411 0363 and follow the instructions.  If there is a problem with the Surgery number when the practice is closed please call Badger, our Out of Hours Provider, direct on 0300 555 9999.

On-line Patient Access

When registering you may also want to set up a Patient Access account. Reception will print a form containing your registration details and instructions on how to set up your account.

Patient Access will allow you to:

  • Book appointments on-line.
  • View and request medication.
  • View test results and letters.
  • View summary or subset of your full medical record.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

When the practice is closed:

If you need urgent help or advice there is always a doctor on-call. Telephone the Surgery number  0121 411 0363 and follow the instructions.  If there is a problem with the Surgery number when the practice is closed please call Badger, our Out of Hours Provider, direct on 0300 555 9999

Where to go for other local services:

Birmingham NHS Walk-in Centre, lower ground floor, Boots the Chemist, 67-69 High Street, Birmingham, B4 7TA, tel. 0121 255 4500.

NHS 111:  Call 111 for confidential healthcare advice 24 hours a day. 

Urgent Care Centre:  The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0345 245 0769.

Accident & Emergency Departments:  HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS.  The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801.

X-Ray, Pathology And Other Test Results

Test results may be obtained only by the patient.

Blood, urine and x-ray tests usually take about 10 days to arrive and cervical smear tests about four to six weeks.

Specimens should be handed in to reception before 2.30pm for collection and transportation to the laboratory.

Blood test results can be obtained by calling 0121 411 0363 and following the instructions provided, you will then be queued to speak to a Nurse who can supply you with your results.

The Nurse is available on the Telephone Results Line Monday to Friday, 13:30 - 14:30.

Information for Patients Under Hospital Care

Tests & Investigations                                                  

All tests and investigations required by the specialists must be ordered by them and the appointments sent to you.             

                                                                                                      

If the specialist requires blood tests he/she should give you a request form which you can take to whoever normally provides blood tests in your area. This varies and may be your surgery, hospital or community clinic.

 

The specialist is responsible for acting upon the results of any test he/she requests and for informing you of the results.

 

If you haven’t heard from the specialist about a test result please ring the specialist’s secretary at the hospital, not the GP practice as your surgery may not know the result and will not know what the specialist intended to do with the  information.

 

 
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